In Home Health Care FAWs

Frequently Asked Questions About Home Health Care Services

Does the agency run background checks on all employees?

Are all caregivers bonded and insured?

Does the agency protect patient confidentiality?

Does the agency offer physical therapy, occupational therapy, speech therapy, skilled nursing, certified nursing assistants, homemaking services, transportation and social workers?

Does the agency offer free in-home pre-evaluations with no strings attached?

Are the caregivers friendly, trustworthy, and qualified?

Does the agency provide 24-hour nursing for on-call assistance?

Does the agency do multi-reference checks?

Is the agency’s goal to keep your loved one safely at home for as long as possible?

Are the agency’s caregiver services guaranteed with trained back-up?